It wasn’t enough to be the best in their brand, they’ve earned themselves a national award across all brands.
Cobourg Home Hardware Building Centre recently (Nov 13/14) received the award for Best Building Supply/Home Centre over 15,000 square feet.
Cobourg’s president, Brad O’Neil, says it was surprise to him to win.
The award was presented at the 2019 Outstanding Retailer Awards at the 24th Annual Hardlines Conference and Gala in King City.
O’Neil says it’s a team effort and adds he hasn’t told his Dad yet but he always has a goal to impress his Father.
The Outstanding Retailer Awards have recognized and honoured Canada’s best Home Improvement Retailing stores across Canada for more than two decades.
O’Neil says it comes down to systems, and his amazing staff following those systems to make sure customers come first.
Over the past 27 years, Home Hardware has received close to 40 Outstanding Retailing Awards – taking home two awards this year.
In April (2019), Cobourg Home Hardware also received an award for best home building centre in Canada over 15,000 square feet by Home Hardware Stores Limited.
O’Neil says you can’t be afraid to adopt ideas from other companies.
O’Neil has a piece of advice: he says you have to change with the times so that you’re always improving and not falling behind.
O’Neil adds that the Cobourg building centre is committed to making a difference with its staff and the community it serves and their dedicated team have worked hard to build a prosperous business in the community.